Terms & Conditions
Introduction
Welcome to Sportenza Apparel Pvt. Ltd. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our website.
If you do not agree with any part of these terms, please refrain from using our website and services.
Company Information
Sportenza Apparel Pvt. Ltd. is a custom sportswear and apparel manufacturer specializing in OEM Services and Private Label Services.
Website: sportenzaapparel.com
Email: info@sportenzaapparel.com
Phone: +92 327 9004331
Products and Services
Sportenza Apparel provides Custom Sportswear, Fitness Wear, Team Uniforms, Casual Wear, Workwear, Fashion Jackets, Accessories, and apparel manufacturing services.
All products are manufactured according to customer requirements, specifications, designs, and approved samples.
Custom Orders
Most of our products are custom-made based on customer requirements.
Customers are responsible for reviewing and approving all designs, measurements, logos, artwork, and specifications before production begins.
Once production starts, modifications may not be possible.
Pricing and Payments
All prices are subject to change without prior notice.
Production will begin only after payment confirmation or according to the agreed payment terms.
Customers are responsible for any applicable taxes, duties, customs charges, or import fees imposed by their country.
Production Time
Production timelines vary depending on product type, order quantity, customization requirements, and material availability.
Estimated production and delivery times are provided for guidance purposes only and may vary due to unforeseen circumstances.
Shipping and Delivery
Sportenza Apparel works with trusted shipping partners to deliver products worldwide.
While we strive to meet estimated delivery dates, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.
For additional details, please review our Shipping Policy.
Intellectual Property
Customers must ensure they have the legal right to use any logos, trademarks, artwork, or designs provided for production.
Sportenza Apparel is not responsible for any copyright, trademark, or intellectual property violations resulting from customer-submitted content.
Quality Assurance
Every order undergoes quality control inspection before shipment.
Minor variations in color, fabric texture, printing, embroidery, or measurements may occur due to manufacturing processes and industry standards.
Such variations do not constitute product defects.
Returns and Refunds
As most products are custom manufactured, returns and refunds are subject to our Refund Policy.
Customers are encouraged to review our Refund Policy before placing an order.
Limitation of Liability
Sportenza Apparel shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our maximum liability shall not exceed the amount paid by the customer for the specific order.
Privacy
Customer information is handled according to our Privacy Policy.
By using our website, you agree to the collection and use of information as described in our Privacy Policy.
Changes to Terms
Sportenza Apparel reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.
Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding these Terms & Conditions, please visit our Contact Us page or contact us directly.
Email: info@sportenzaapparel.com
Phone: +92 327 9004331
Website: sportenzaapparel.com